Privacy Policy

Effective date: Feb 02, 2025 · Last updated: Mar 13, 2025

At Destinique Travel (legal entity: Destinique, LLC), accessible from www.destinique.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, subdomains, mobile applications, or interact with our services.

If you have questions about this Privacy Policy or how we handle your data, contact us at inquiry@destinique.com.

1. Information we collect

When you use our website or services, we may collect the following types of information:

A. Personal information

We collect personal data when you:

Inquire about a property
Make a booking request
Subscribe to our newsletter
Contact us directly
Apply for a job

This information may include:

Name
Email address
Phone number
Billing and payment information (for bookings)
Travel preferences (e.g. destination, number of guests, check-in dates)
Special requests (pets, accessibility needs, service animals)

N.B. Mobile information collected will not be shared with third parties for marketing purposes.

B. Booking & property manager data

Since Destinique connects travelers with third-party property managers, when you book a property we may share relevant booking details (e.g. name, contact info, booking preferences) with the property manager to finalize your reservation.

We do not sell personal information to third parties.
Property managers may have their own privacy policies, which we encourage you to review.

C. Special data collection (travel & legal requirements)

For certain bookings we may need additional information, such as:

Passport copies (if required by property owner or HOA)
Travel insurance details (age, health conditions)
Pet details (breed, size)

This data is only collected when necessary and is shared only with the relevant property managers or service providers.

D. Technical & usage data (cookies & analytics)

We automatically collect certain information when you visit our website, including:

IP address
Browser type and device information
Pages visited and time spent on our site
Referral sources (how you found our website)

This data helps us analyze trends and improve user experience.

2. How we use your information

We use your data to:

Facilitate property bookings and inquiries
Communicate with you about reservations, updates, or promotions
Improve website functionality and enhance user experience
Comply with legal and regulatory requirements
Prevent fraud and unauthorized activity

3. Sharing your information

We are committed to protecting your privacy. Your personal data will not be shared with third parties for marketing purposes. Your data will not be transferred to external organizations except in these cases:

Property managers – to complete your reservation
Third-party service providers – for payment processing or marketing
Legal authorities – if required by law
Business sale or merger – personal data may be transferred to the new entity

We require all third-party partners to protect your information and comply with privacy laws.

N.B. Consumer data will not be transferred to external organizations unless necessary for service provision.

4. Cookies, tracking & Do Not Track (DNT)

We use cookies, pixels, and tracking technologies to:

Analyze website traffic (e.g. Google Analytics)
Personalize content and ads
Improve website performance

How to manage cookies: You can disable cookies in your browser settings. More details can be found in our Cookie Policy.

Do Not Track (DNT): Our website may not respond to DNT signals due to advertising and analytics requirements.

5. Your privacy rights (GDPR & CCPA)

A. GDPR rights (EEA users)

If you are in the European Economic Area (EEA), you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing of your data
Object to data processing
Request data portability

B. CCPA rights (California users)

Under the California Consumer Privacy Act (CCPA), you have the right to:

Request disclosure of the data we collect
Request deletion of your personal data
Opt out of data sales (we do not sell data)

To exercise your rights, contact us at inquiry@destinique.com.

6. Data security & retention

We implement SSL encryption and security measures to protect your data.
We retain personal data only as long as necessary for business, legal, and regulatory requirements.
Upon request, we will delete personal data unless required by law.

7. Data protection measures

Encryption: We use encryption techniques to safeguard data both at rest and in transit, ensuring confidentiality and integrity.

Access controls: We implement strict access controls that limit data exposure to authorized users, including multi-factor authentication (MFA), role-based access control (RBAC), and the principle of least privilege.

Regular audits: We conduct periodic security audits and compliance assessments, including penetration testing and log monitoring, to identify vulnerabilities and maintain data security.

8. Call recording policy

For quality assurance, calls to our customer support team may be recorded. By contacting our support, you consent to call recording.

9. Job applicants & employees

If you apply for a job with Destinique, we will use your information to process applications and retain it for one year if not selected.

10. Children's privacy

Destinique Travel does not knowingly collect information from children under 13. If you believe a child has provided personal information, please contact us and we will promptly remove it.

11. Updates to this privacy policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. By continuing to use our website, you accept any revisions to this Privacy Policy.

Last updated: Mar 13, 2025